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Support

Help and contact for the Merdvakt iOS app.

Contact

Questions, bug reports, or feedback? Email leetsyplakov@gmail.com. We usually reply within a few days. Please include your iOS version and, if it's a bug, what you did and what happened.

Frequently asked questions

What is Merdvakt?

Merdvakt shows Norwegian salmon-farm locations together with nearby vessel traffic (AIS) on one map, so you can watch what's happening around fish farms. It uses public open data from BarentsWatch / the Norwegian Coastal Administration. It is an informational tool, not a navigation or safety system.

How do alarms work?

Tap a farm and turn on an alarm, then pick the alert distance and trigger (on arrival, activity, or on leaving). When a vessel comes within that distance of a watched farm, you get a push notification. Alerts require notification permission and are best-effort — they can be delayed or missed, so don't rely on them for anything safety-critical.

Why am I not getting notifications?

Check that: notifications are allowed for Merdvakt in iOS Settings → Notifications → Merdvakt; at least one farm has its alarm turned on; and the vessel actually came within your alert distance. AIS coverage varies and positions can lag.

Do I need an account?

No. Merdvakt has no account or login. See the Privacy Policy for what little data is involved.

What is Merdvakt Live?

An optional auto-renewing subscription (US$2.99/month) that adds continuous live updates, alarms on unlimited farms, an alert distance up to 2 km, per-farm visitor history, weekly and monthly traffic trends, and fine-grained alert exclusions. Exploring the app is always free.

How do I manage or cancel the subscription?

Subscriptions are billed by Apple. Manage or cancel anytime on your iPhone in Settings → [your name] → Subscriptions, or in the App Store app. Cancelling stops the next renewal; the current period stays active until it ends.

How do I restore a purchase on a new device?

Open Merdvakt → Settings → Merdvakt Live → "Restore purchases" while signed in with the same Apple Account you bought it on.

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